WHAT OUR CLIENTS SAY

Mil gracias por todo, fue una experiencia formidable, cada detalle fue perfecto, los tours, los lugares, los guias y la gente, nos vamos enamoradas de este hermoso país! !!!

Pura vida!!!!!!!!

Dear Sir or Madam

We recently spent a two week vacation in Costa Rica and used the services of Travel Excellence for transport and transfers between various locations.
May we take this opportunity to say thank you for providing such an excellent service.

All arrangements were organised very professionally and the itinerary was very easy to follow. This contributed greatly towards our vacation enjoyment.
All drivers were prompt, courteous and ensured that each journey we made was as comfortable and interesting as possible.
Could you please pass on our thanks to Hilda, for organising our transfers, and to your drivers whom we had the pleasure of travelling with.

Kind regards
Mr & Mrs Handley

Dear Glenn,

We have all been having such a fantastic holiday! Thank you so much for all the amazing hotel rooms and great activities you organised for us. It has been a wonderful family holiday, and I am very grateful. We are now relaxing in style at the Andaz. I will be happy to give you lots of positive feedback when we get home – all the guides and drivers have been so nice and knowledgeable and helpful. What a great experience!
Thank you,

Nicola

Hi Guys,

I am so sorry about the late notice! I just wanted to take a second to thank you for the amazing trip I had through you guys a few weeks ago. The entire trip was flawless! We had the best time ever and really appreciate the effort you guys made to make our trip one of the best we’ve ever had. The hotels were amazing as was the transfers to and from the airports and the ease of getting and dropping off the rental car was great as well!

Next time we come to Costa Rica we will definitely reach out to see if you guys can assist in the trip planning!
Thanks again!

Bob

Hi Cindy,

Thank you so much for organising such a great trip. We absolutely love your country and sincerely hope to come back again in the future.

Best regards,

Jeremy and family

I would like to thank Kathya Calderon at Travel Excellence for her friendly and professional service during my recent trip to Costa Rica with my daughter.

During the first couple of days we decided that rather than maintain our original itinerary we would hire a car and do some independent travelling. This involved cancellation or rescheduling of hotels, transportation, booked activities and an internal flight, all at very late notice.

Despite this Kathya was most accommodating and when it came to reinstating some of the accommodation and activities she was again there to help.

Even after the trip, when paid for rafting photo’s hadn’t arrived, Kathya was able to rectify the situation.

As a director of an insurance industry organisation in London I know how important it is to provide good customer service.  My experience of Travel Excellence was that the service was more than good… it was excellent!

Congratulations on running such a professional business.

Regards

Trevor Moss (UK)

Cindy, hola, buenos días, es un correo rapidito para agradecerte la atención y el itinerario  y que hayas estado al pendiente, el viaje estuvo muy padre, nos la pasamos super suave y en si los hoteles, tours, traslados y todo estuvo muy bien.

De nuevo muchísimas gracias por todo, tienen un país hermoso.

saludos.

Veronica Conrique

Hi to all of you at Travel Excellence! I just wanted to say another HUGE thank you to all of you for the most amazing trip to Costa Rica. It’s been on my wishlist for years and it certainly didn’t disappoint! My journalists loved it too – I picked a few real wildlife enthusiasts and everyone went home happy after some excellent viewings.

I discovered that all the best nature spots happened right at the last minute for me. Just when you think it’s time to give up finding a particular animal or getting a good photograph, that’s when they’ll turn up. I managed to get some good sightings of crocodiles, scarlet macaws, sloths and squirrel monkeys right at the last minute – and we even had a small pod of dolphins keeping us company on the boat journey back from Osa.

Thanks Guido for putting together a perfect programme for the journalists – they’ve all emailed me to say how much they enjoyed the trip and it was the perfect balance of activities and down-time.

Thanks Marco for engineering my extension to Casa Corcovado – this was a real highlight for me and I can only imagine just how many boat trips it took to get all the building materials there to build it in the first place!

Thank you CARLOS for having such a great team who are such a pleasure to work with – including Paulo who looked after us and Henry who was with John but guided me for a 200 metre stretch of the road outside the Parador Hotel and then joined us for lunch along with Hilda before we flew home.

I’ve got a friend flying in to Costa Rica today with his young family – he emailed me last week to ask for some advice on what to do and how to organise everything with Rainbow Tours.
I’ve got more friends coming out later in May so I’ll do the same with them!

I’ll share the results from the trip with you in due course!

Best wishes and thanks again,

Kate, Rainbow Tours, London, UK

Hi Cindy.

Thank you for everything.  Hotel is absolutely amazing. We just back from snorkeling tour. It was reschedule from yesterday. It was great.  We are using small beach  which is near hotel. Short walk and you in the paradise. The little bit rocky seafloor  but it’s OK for us.

We still don’t answer  on the one question.  Why we came to Costa Rica only now, why we didn’t do it many years ago. We are leaving Parador tomorrow. I will try to send my clients to Costa Rica and will refer you.

Thanks again  and keep it touch.

Best Regards, Alex

Hi Cindy!
Now we are back in Sweden after a wonderful holiday in Costa Rica.
I want to thank you so much for all your help.
Hotels and all trips have been super and we enjoyed so much.
Thank you once again!!
Kind regards
Gunilla Tjäder

Hi Cindy, thank you your email and good wishes. I would like to thank you most sincerely for organising such a wonderful itinerary. You assistance throughout has been of the most excellent standard of service. I would have no hesitation in recommending you and your company. Very best wishes to you.
Eric Crowley 

Dear Marlon,
The whole trip of NN was a big success and the Client is very satisfied so do I J. NN said that it was the best trip in their history and that is the biggest satisfaction.
I would like to thank you a lot for everything in every stage of our cooperation and I can’t wait to be able to work with you in the near future.
Have a great day
Best and warm regards from rainy Warsaw

Anna

All transfers went exactly as planned.
Drivers and cars were waiting for us and arrived on time, and most of the time they were early.
The cars were clean and stocked with snacks, and the drivers were friendly and helpful.

Cindy,
We had an absolutely amazing time in Costa Rica. It is a beautiful country, and we plan to return as soon as we can!  Travel Excellence is a wonderful company, and we are so grateful for your help and the kindness of every guide we met along the way. 

Pura vida!
Mia

Hi Guido

Thanks for everything you did to make our Costa Rica trip truly AMAZING. The hotels were spectacular and each location so different from the last. The Travel Excellence drivers were very professional and friendly – we especially enjoyed Danny’s company on those long drives J. All the arrangements were perfect and we can’t thank you enough. I have posted a note on your Facebook page and also on mine – I have many travel agents who are my FB friends so hopefully this brings you some good leads for future bookings.

I really want to go back again to CR before too long – and this time we will bring our son who is 20 and studying for a degree in Environmental Science. He would love Costa Rica especially Playa Nicuesa Rainforest Lodge. I’ll let you know when that is and hope Travel Excellence can help us with the arrangements.

I had no idea Costa Rica was so beautiful and diverse. I feel there is so much potential to grow the number of US travelers to Costa Rica, all the people we met were so friendly and it’s really easy to travel there due to the time zones, currency, language and great air connectivity. I am so excited about the destination that I am even thinking about trying to find a new CR client to represent in the US!

Thanks again, I will do my best to spread the word about Travel Excellence and Costa Rica.