WHAT OUR CLIENTS SAY

Hi Natalie, As you can see and have learnt from Michelle, and also from your correspondence to KIMBERLIE (my daughter) Leverage Management Consulting , our sister company which is managed by Kimberlie won the Government proposal. From the commencement of our communication and contact with Travel Excellence we had a very good feeling in working with your company – I have told Kimberlie that you are the most professional team that I contacted in Costa Rica. I would appreciate if we can continue on this trend to make the programme a successful and beneficial one for all parties involved. I look forward to a long lasting relationship with TE.

Sincerely,

We had the pleasure of visiting Costa Rica (for the first time) for an 8 night tour with Travel Excellence on March 20-28, 2010. Your company did a fine job, and we were pleased with the accommodations..

Thank you for an enjoyable trip!

However, the MAIN reason for this letter to you is to commend our guide for the trip – Hector Calvo. As a business owner, I am well aware of the difficulty in finding good employees. You have struck gold with Hector! He is courteous, very knowledgeable and extremely detail oriented! He made our trip care free and added value with his extensive familiarity of the local wildlife. We felt safe and in good hands.

If Hector was available for hire in California, I would employ him in a minute!!

Thanks again and I do hope that you realize the gem you have in an employee as valuable as Hector.

We are back in San Jose what means that our trip becomes to an end. We have got a very beautifull time in Costa Rica.

Everything was perfect, no complaints at all, so I have to thank you for your arrangements. Your organisation was perfect. We have the impression that often, we have got the best placed rooms of the choosen category because it was booked by Travel Exellence. We will recommend you and Travel Excellence to our friends and everyone who wants to visit your country.

Thank you very much, and best regards.

Howdy from Texas! Just a quick note to let you know that our trip was a complete success. Arenas was very nice and lived up to our expectations. The Travel Excellence staff that transferred us around was punctual, friendly, efficient and courteous as usual. Overall, I think we preferred our stay at Punta Islita due to its remoteness. The Quepos area was more commercialized and frenzied than we expected. Not really to complain, as Quepos had many terrific restaurants, activities and tours etc that was lacking at the Punta Islita location. So each place has its own advantages, I suppose. Mostly just wanted you to know that the the trip went smoothly and we are already scheming about our next Costa Rica adventure. Next time, we will have you find us a good place in the South. We recommend you and Travel Excellence to everyone that will listen and I hope some new business will come your way as a result. Until next time, thanks again for everything!!! Fondly,

Aside from that, the whole tour was excellent and very good value for money. I am a biologist and ex-university lecturer so I tend to examine guides critically. In this case they were all fantastic. I was impressed by the depth and breadth of their knowledge.

Accommodation was good value and food what I had been told to expect. Everyone was friendly and helpful. We have only once return from a holiday feeling so regenerated.

Dear Natalia, just a quick email to thank you so much for organizing such a successful trip to your beautiful country. The choice of hotels in such diverse areas and climates was superb. The length of stay in each was very appropriate, and we loved our few days at Tango Mar, whose owner was delightful. If only you tame the waves, too powerful for our team! Most of thank you for the excellent and friendly driver and guide. Heiner was a star, a brilliant biolgist, always charming and helpful and most discrete. One of the best guides known to me on similarly long trips. I have received much adulation and praise for the trip from. Those on itn and it is entirely thanks to you and heiner and the ever vigilant Max.

I look forward to using Travel Excellence again. Best wishes,

I just wanted to write to let you know that we had a fantastic trip to Costa Rica. Everything was brilliantly organised and ran to plan perfectly. Many thanks to all who helped at Audley Travel and to Travel Excellence in Costa Rica (in particular Hilda) for helping organise such an unforgetable trip. All our future holidays now have a lot to live up to.

Hello Natalia and Carlos, I wanted to send a big thank you to both of you for arranging the one day pass tour to Hacienda Guachipelin – it was absolutely fabulous! We went white water tubing, did the canopy canyon tour, horse back riding and went to the falls and had a wonderful time. Thank you again for arranging this and I will be sure to let all of our group planners know of the experience we had and what the Hacienda offers. Thanks again!

What a fabulous vacation it was!!!! You did a great job of putting us up at super locations and organizing great day trips. I am so grateful that we did NOT drive! Travel Excellence was perfect and always on time, great drivers and super tour guides at every location. The weather was of course, rainy in Arenal, as well as Monteverde and sunny at the coast. The one day that was crystal clear in Monteverde was the day we went zip lining, very lucky!!!! We ended up up-grading to the 727 aircraft at Costa Verde since it was empty and was a two bedroom suite which worked out better for our family – totally cool!

Again – Thanks for all your help in making this a very memorable vacation for our family. Please pass on our appreciation to Marcos at Travel Excellence for the very professional and well organized package he put together. Many Thanks!

Good Morning Carlos Urena, Wow !!!!!! Your good….. many thanks I have never had such a quick response from any supplier in the world! Really appreciate your assistance, many thanks. Hope you have a good weekend its brolly season here now! Kind Regards,

I just wanted to send you all a quick note to say thank you for doing such a wonderful job with the New York Institute of Technology group. Carol Jockle has traveled with us for the past 4 years, and she said her trip to Costa Rica was the best. She was extremely impressed with your company, the guide and driver. Thank you and I look forward to working with you on future trips! Best Regards

Hi. Just thought we would like to mention to your company what a wonderful day we had with Juan Carlos on our recent trip to Costa Rica, he was so pleasant and told us eveything we wanted to know about the places we visited and your beautiful country. Thank you,

Hola Marco, Hablé esta mañana con los Sres. Moreno y han vuelto encantados, ha sido un viaje que les ha encantado y esto ha sido posible gracias a tu colaboración y gran trabajo que has hecho. La Suite que tuvieron finalmente en el Paradisus les gusto mucho. Marco muchisimas gracias por toda tu ayuda, es un placer trabajar con profesionales como tu, y por supuesto contamos con vosotros para cualquier futuro servicio que necesitemos en Costa Rica. Un abrazo y Feliz Año Nuevo !!!!

Dear Patricia, We want to thank you so much for the arrangements you made for our family this December. We had a fabulous trip with wonderful tour guides, prompt and friendly transfers and nice accommodations. You did pay attention to detail as did our tour guides and drivers. They stopped for pictures, explained things, had patience and most of all were polite and friendly. The first driver (from the San Jose airport) made us feel relaxed and comfortable, he really took care of us until we were checked in to the hotel. Leonardo, our guide for the Arenal hike was so knowledgeable. We never expected such wonderful service. Costa Rica put it’s best foot forward to us and we loved the country side and the people. Have a wonderful New Year. Kindest regards

Estimada Hilda,

Muchas gracias por su pronta respuesta y ciertamente permítame señalarle que es una de las respuestas más claras y completas que he recibido; tomando en cuenta cualquier destino del mundo a los cuales consulto, y créame que son varios. Por lo que permítame con toda humildad, felicitarlos por vuestra gestión, que hace nuestra tarea mucho más sencilla. Gracias por vuestra asistencia. Cordiales saludos.