WHAT OUR CLIENTS SAY

Mauricio at Travelexcellence is an outstanding travel agent… He’s knowledgeable, thorough and has a very good attitude… He helped me on my recent trip to Costa Rica, and I would certainly use his services again… Everything he did for me worked out…he made some very good suggestions on places to visit… If you’re going to Costa Rica and want to put together an excellent and enjoyable itinerary, or just have questions about transportation, etc., I highly recommend Mauricio…

Hello! As our journey here in Costa Rica comes to an end, we want to give our absolute biggest and warmest thank you’s to all of you at Travel Excellence! Having you by our side this trip has been amazing and so reassuring and helpful that it has sometimes felt too good to be true. You guys all do an absolutely remarkable job and we are so happy we got to travel with you by our side! Our biggest most heartfelt thanks, Pura Vida!

Our final night in Costa Rica!
We’re so sad to leave. Everything has been amazing.
Thank you for helping make it happen so flawlessly.

To Travel Excellence,

I wanted to email to say thank you for your fantastic service. Me and Liz booked to come to Costa Rica for our honeymoon and we had a magical time.

The itinerary was amazing and we got to see so much wildlife and so much of your beautiful country. All of the hotels we stayed in were very good and we got a few room upgrades as it was our honeymoon. All of the staff at the hotels were welcoming and helpful.

You have a brilliant fleet of drivers who went above and beyond to show us and teach us more about your beautiful country. They are all very passionate, kind and knowledgeable.

The guides for all the excursions were also exceptional. Their ability to spot wildlife was amazing to watch. They were also very passionate and knowledgeable about the wildlife and the country itself. I would like to single out Ed who was our guide in Tortuguero for a few days. He was always smiling, funny and had lots of information about all of the wildlife seen and the country itself. Me and Liz did not know what to expect as we had not done a holiday like this before but Ed made us feel relaxed straight away.

Thank you to everyone at Travel Excellence for working hard to make sure we had a wonderful time. Our honeymoon was truly special and we have you to thank for that.

We would both strongly recommend you to anyone we know who is considering going to Costa Rica.

We cannot thank you enough.

Kind regards,

¡Hola Mauricio! Ya estamos en Madrid esperando el vuelo a Barcelona, se acabó lo bueno, ¡qué cortito se me ha hecho!

¡¡Quería darte las gracias por la magnífica organización y toda tu atención en todo momento, ha sido una maravilla!!

El viaje ha sido de 10 y tú de 10.000, estamos super contentos y felices con la organización y como ha salido todo y sobre todo también de haber elegido esta fecha (Junio 01-11-2024) ya que en muchos lugares hemos estado muy solos y eso es como más lo disfrutamos.

Mil gracias!

Un abrazo!

Travel Excellence really lived up to their name! We found the company to be extremely helpful and professional. They provided us with an excellent experience and guides were both friendly and knowledgeable. I would definitely recommend using them whilst in Costa Rica

Thank you once again,

Rachel

Hi Mauricio

I hope you’re well!

A week since returning from paradise, we wanted to express how grateful we are for all your help and assistance for our incredible holiday. We had the most amazing time and that was in no small part thanks to your planning, advice and organisation of the trip, as well as your attentiveness to help us while we were out there.

The hotels you chose were perfect, with particular mention to Nantipa and Aguas Claras which will both live long in the memory. We saw amazing wildlife and had great fun on the tours and the guides were really excellent. There was nothing across the whole holiday we would have changed – we both had an incredible three weeks so thank you again for making it so outstanding.

Costa Rica is a truly special place. Its people, natural wonders and culture make it a destination which is perfect or us. We will not hesitate to recommend it (or your company) to our friends and families.

We hope to return some day and we are sure that we will.

Thank you again and pura vida!

Good Morning Maurico!

I am so sorry it has taken me so long to write this email.  I just wanted to thank you for planning our vacation, March 2-9.  My husband and I had a wonderful relaxing time in Costa Rica.  Our drivers and tours were great.  A special thank you for the anniversary fruit platters at both hotels.  It made our day at each hotel.  I will be in touch for our next trip for sure.  Next time we’ll try the Caribbean coast!  We love your country!

All our best,

We had a great time in Costa Rica, Mauricio from Travelexcellence had made a great plan for three of us, even though we booked the trip in last minute. The arranged accommodations were fantastic, with great hosts and nature surrounding. We enjoyed all the tours and the guides were great. The only regret was the holiday not being long enough.

Hi Mauricio,

Apologies for the delay in sharing with you that Oscar (our guide) is fantastic! He is knowledgeable, patient, kind, helpful, thoughtful, and made an extra effort to ensure we were able to enjoy each location and also had a good trip to Manuel Antonio. His return was late after a long day and he made no complaints only remained positive and joyful.

You should be very proud of your service!

Many thanks to you also Mauricio for setting up a wonderful day!
Larry

Hola Mauricio,

Como estas? (Είσαι καλά?)

We really had a great time here in CR and this is thanks to you and to all of your team.
You were all fantastic!!! We are so grateful to all of you!!! ??

Giorgos & Pavlos.
Pura vida!
(Αγνή ζωή).

Mauricio exceeded all expectations as a tour organizer for my two-week birding trip through Costa Rican rainforests and staying at travel lodges. He demonstrated personalized care and knowledge, providing me with bird guides that made the voyage with a truly unforgettable experience. The itinerary was expertly crafted, balancing active excursions with ample downtime to relax and soak in the beauty of the surroundings. His attention to detail was apparent in the seamless logistics and accommodations at each location. Mauricio’s friendly demeanor and warm hospitality made me feel like family, and will remain in Costa Rica with a newfound appreciation for it’s natural wonders. I cannot recommend Mauricio and Travel Excellence services highly enough!

To begin Mauricio was absolutely fantastic from the very first email exchange, then numerous questions we had, he was amazing seven days a week and about any time of the day!

The result for my wife and I was a truly memorable vacation one that was very unique compared to the many we have had to many different countries.

We wish we could have Mauricio guide us on all our future travels! He represents the word “excellence” perfectly!

The most memorable part of my trip… OMG the rain forests, seeing animals in the wild, learning from very knowledgeable guides on every tour made the experience a learning experience as well as incredible fun!

Mauicio,

Thank you for the attention that we received on our quick tour of Costa Rica. The planning was excellent and played out exactly as it was planned. We appreciated your quick replies and making sure to answer my questions so clearly. It helped ease our minds quite a lot. Since we were often just hoping that things would work out and that all the timing would be fine it was nice to be comforted along the way even though you may have already provided some of the information.

We had a great time on our tour in Costa Rica. On our end, we are going on faith that everything would work out, that drivers would appear and that everything would be as you said it would be. Well, it was. Drivers magically appeared and were always early. We would arrive at the pick up point a little early, which was always an obvious place, and the driver would be there waiting for us. They were all courteous, timely and usually fast. Almost all of them had wifi in the car, van or bus. Some were chatty, others not us much but all were willing and able to answer any questions. They were all great.

Tour guides again were all excellent. They were all knowledgeable and provided a lot of good information on every tour and outing that we went on.There were no communication problems. It was all very smooth, on time, interesting and fun.

The lodgings were all perfect for our family, comfortable and always in a great setting. The grounds, food and service were all excellent. I loved the different juices at every meal. We found that our lodgings were alway close to where we needed to be making it easy to get around. Given the Costa Rican heat, it was nice that they all had pools.

Our tours were all very good. Tortuguero was awesome. Even the drive there, although long, was interesting seeing the landscape, villages and the various plantations along the way. The canal tours were great. Plenty of wildlife and a lot of birds. The guides could see things that were invisible to us and were able to point them out, often getting us as close as possible to the animals to see and take pictures. It was a great trip for the entire family. The guide also took us out on a shorter night walk and pointed out many more interesting things. Also very good. All the boats and drivers were great. We again saw all kinds of wildlife at Manuel Antonio thanks to our guide and the beaches were stunning.

Trying to pack a country into 8 days isn’t easy but this was pretty good. We really should have gone for a minimum 10 days which would have eased up the travel a little and allowed for more exploration, but we did what we could with the time that we had, making for a memorable trip. We hope to get back and use your services again and see some more of what Costa Rica has to offer.

Thanks,
Pura Vida
Steve

We had a great driver who picked us up promptly from our hotel in San Jose and waited patiently until we got our family organized. The drive was very educational, Daniel spoke about the history of the country, current affairs and ecology. We ALL learned so much during the drive to Arenal.

Daniel even stopped at a great cloud forest where he taught us even more about the wildlife that was there.

We can’t wait for our next trip to Costa Rica, we’ll be using Travel Excellence even more to plan out our excursions.

Communication was great from beginning to end, these guys are real professionals!